Delivery Rules

Welcome to JUJ Collection. We are committed to delivering your orders safely and on time across Bangladesh.

Business Information  

Website Name: JUJ Collection  

Legal Business Name: Muhammad Jasim Uddin  

Owner: Muhammad Jasim Uddin  

Country: Bangladesh  

Delivery Coverage  

JUJ Collection delivers products all over Bangladesh through trusted courier services.

Delivery Time  

- Inside Dhaka: 1-3 business days  

- Outside Dhaka: 2-5 business days  

Delivery time may vary depending on location, courier service, weather, or unforeseen circumstances.

Order Processing Time  

Orders are usually processed within 24-48 hours after confirmation. Orders placed on weekends or holidays may be processed on the next working day.

Delivery Charges  

Delivery charges may vary depending on the delivery location and product type. The exact delivery charge will be shown at checkout before placing the order.

Cash on Delivery (COD)  

We offer Cash on Delivery (COD) service in most areas of Bangladesh. Customers are requested to pay the full amount at the time of delivery.

Order Confirmation  

After placing an order, our team may contact you via phone or SMS to confirm the order before shipment. Orders may be cancelled if the customer is unreachable.

Delivery Attempts  

Our courier partner will attempt delivery to the provided address. If the customer is unavailable, additional delivery attempts may be made based on courier policy.

Address Accuracy  

Customers must provide accurate name, phone number, and delivery address. JUJ Collection will not be responsible for delivery delays or failures due to incorrect information.

Delayed Delivery  

While we try our best to deliver on time, delays may occur due to courier issues, natural events, or high order volume. We appreciate your patience in such cases.

Damaged or Missing Items  

If you receive a damaged, defective, or missing product, please contact us within 24 hours of delivery with proper proof (photo/video) for quick resolution.

Delivery Refusal  

If a customer refuses to receive the product after shipment, JUJ Collection reserves the right to restrict future Cash on Delivery (COD) orders.

Policy Updates  

JUJ Collection reserves the right to update or modify these Delivery Rules at any time without prior notice.

Contact Support  

For any delivery-related questions or support, please contact us through the Contact Us page on our website.

By placing an order on JUJ Collection, you agree to follow these Delivery Rules.